Travellers should be at the meeting place in Dos Palmas Office before 7:00AM.
The Dos Palmas Office is at the right side of NCC Mall (facing the mall) at 89 Lacao St., Puerto Princesa City.
Bookings should be made a minimum of 3 days before tour date
Our Bookings are confirmed on the basis of travellers providing all the required information requested below. Failure to provide us with the information we require, may result in your booking being cancelled and refunded.
There is a Special Requests section, next to Travellers Details, on our Booking Page where you can add the following information:-
When you receive your Booking Voucher, upon confirmation, make a note of the Tour Operators Contact Number, for any problems.
Please be advised that it is the traveller's responsibility to advise of any changes; contact the Tour Operator direct (number will be provided on the Booking Voucher). We can not guarantee that last minute changes can be accommodated as the office of our Tour Operator shuts at 5.30pm
Disclaimer: On very rare occasions the Tour may already be full when you book. We will email you and offer you a different date or time, or a Full Refund
The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.