Unless stated otherwise, bookings made through this site are on a demand basis. Once your request has been made the local partner will check availability and will then inform you of the status of your booking request. Travellers will then have 48 hours to secure the booking with their credit card details. Payments are for 100% of the booking cost
Please note that your booking will only be confirmed once a payment has been received.
In some instances, and only with agreement from the hotel, bookings made more than 30 days before the intended date of arrival may be able to pay 50% of the total booking value to confirm their reservation. This is rarely available for Super Peak Season dates (Christmas, New Year, Chinese New Year or Easter) and is not available for Tour Bookings
The remaining 50% will be payable 30 days before arrival. Failure to pay the outstanding balance will be considered notification of cancellation by default and is subject to the cancellation policy
Confirmed bookings may be cancelled by the traveller but the stipulated cancellation policy for that booking item will apply. A booking will only be considered cancelled upon written acknowledgement from the local operator. Should the policy be unclear, please contact the operator before securing your booking.
This site uses paypal to process all credit card transactions. You can read more about it here. The information that you enter into the paypal system is used only for verification purposes and will not be distributed.