Bookings, with payment and complete details as requested below, should be made a minimum of 5 days before your planned tour date.
Our Bookings are confirmed on the basis of travellers providing all the required information.
Failure to provide us with the information we require, may result in your booking being cancelled and refunded.
There is a Special Requests section, next to Travellers Details, on our Booking Page where you can add the following information:-
When you receive your Booking Voucher, upon confirmation, make a note of the Tour Operators Contact Number, for any problems.
Disclaimer: On very rare occasions the Activity may already be full when you book. We will email you and offer you a different date or time, or a Full Refund
Taxes and Charges: Tour rates are quoted in Philippine Peso (PHP), per person and subject to 5% service charge and 12% Value Added Tax
The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.