Bookings, with payment and complete details as requested below, should be made a minimum of 5 days before your planned tour date.
Our Bookings are confirmed on the basis of travellers providing all the required information. Failure to provide us with the information we require, may result in your booking being cancelled and refunded.
There is a section called Traveller's Request on our Booking Page where you can add information.
- Please provide the names and date of birth of everyone in your party
- Please provide the name of the hotel where you will be staying
- Children who are younger than 12 years of age, can not take this tour
When you receive your Booking Voucher, upon confirmation, make a note of the Tour Operators Contact Number, for any problems.
Please be advised that it is the traveller's responsibility to to contact the Tour Operator direct (number will be provided on the Booking Voucher) with any changes to booking, hotel or pick up point a minimum of 24 hours prior to the tour date. We can not guarantee that last minute changes can be accommodated as the office of our Tour Operator shuts at 5.30pm and pick-ups start early
Check and read the Itinerary, Participant Guidelines, Pick-up Information, Children and Cancellation Policies.
Disclaimer: On very rare occasions the Activity may already be full when you book. We will email you and offer you a different date or time, or a Full Refund
Taxes and Charges: Tour rates are quoted in Philippine Peso (PHP), per person and subject to 12% Value Added Tax and 5% Service Charge
The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.